Terms and Conditions of Our Services

General details.

Upon making payment for their service, the client agrees that they have read and accepted the terms and conditions, and likewise acknowledges that they are aware of our privacy notice.

Publicidad Express and/or Manuel Montiel Lara, located at Isla Baleares #51, Colonia Bosques del Acueducto, Querétaro, Mexico.

We reserve the right of admission, excluding adult entertainment businesses and any that, at our discretion, do not meet our internal standards for contracting our services.

Service hours. Customer service and fulfillment take place Monday through Friday from 10:00 to 17:00 (Mexico City time), taking into account a lunch break from 14:00 to 15:00 (Mexico City time) during which automated replies or default messages may be used until work resumes. The aforementioned hours correspond to Mexico City time, including its adjustments and variations. Excluding holidays designated as non-working days on the official calendar.

Payment and refund.

Payment for the service is made in a single lump sum through the methods described on the website, all of which feature the corporate identity of Publicidad Express.

Invoicing. If an invoice (CFDI) is required for the purchase, the client has 30 days from the date of purchase to request it. The client must previously complete the required form with accurate details; Publicidad Express is not responsible for any erroneous data provided, as it is the client who requests said document.

Refunds. A full refund will be granted only if the client requests it within the first 72 hours after purchasing the service.

Does not apply to renewals and subscriptions.

You must provide the necessary evidence to demonstrate non-compliance with the terms and conditions agreed upon with Publicidad Express; once the established timeframe has elapsed, refunds will not be processed. This section may be modified without prior notice, with the understanding that once the client purchases the product, these terms are accepted.

The timeframe for a refund to reflect is 7 to 15 business days or whatever is specified by the platform used for payment; in these situations, cases are subject to review and approval by Publicidad Express's internal committee, which provides the corresponding follow-up.

Annual payment. When making an annual payment, refunds will only apply within 24 hours following purchase. Once that timeframe has passed, refund of funds will be deemed inadmissible. In the case of domain payments, there are no refunds within the first 24 hours, and it should be noted that domain renewals take place 31 days prior to expiration.

Manual payment. Under this payment method, no refunds will apply under any circumstances. By purchasing any of our services, it is understood that the client knows and accepts the terms and conditions of our services.

Website or Funnel Creation

The express web design service starts at $2,500 MXN for the creation of the site, as a single payment. The scope is agreed upon before starting; any additional functionality requires a quote. With the agreed-upon information, materials, and access credentials, a functional first version is prepared in under 24 hours, ready for adjustments prior to publication.

Website hosting is billed separately at $990 MXN per year, both upon initial setup and for each annual renewal. This amount does not cover hosting for the restaurant and coffee shop software, which has its own monthly rate. The domain name and any additional integrations or services are quoted separately.

The approximate USD and EUR equivalents displayed for web design are informational references, not billed prices. Base amounts for design and hosting are expressed in MXN; the final conversion depends on the payment method.

The Services, including, without limitation, payment processing, may be handled directly by Us or by online third parties. When a third party handles a payment, the payment is subject to that third party's terms of use and privacy policy (including, without limitation, payment methods, tax liability, collection and use of your personal data, and support levels). We encourage you to review the terms of use and privacy policy of such third parties before submitting your Personal Data and using the services of such third parties.

Translation. When using our multilingual feature, you will have the option to translate existing website Content using Google Translate. Google requires you to note the following disclaimer:

“THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY.”

We do not own or claim ownership of any content submitted for inclusion or display on your website, mobile website, or for inclusion/display on any other service (between you and us, "Your Content"). Your Content includes, among other things: information, data, text, software, music, sound, photographs, graphics, videos, messages, goods, products, services, or other materials included on any site you host through the service. You are responsible for all of Your Content uploaded, posted, transmitted, or otherwise made available through our services. We do not control Your Content or any content you publish through our services, and you are responsible for any content that may be lost or unrecoverable through the use of the services. You are responsible for regularly and frequently archiving and backing up Your Content.

PRIVACY AND DATA PROTECTION

For the purposes of this Agreement:

“Site Visitor” means your end user, such as a visitor to your site.

“Site visitor data” refers to any and all data and content from a site visitor, including, without limitation, words, music, images, and videos.

“Data Protection Laws” shall mean all national, foreign, state, or local laws, regulations, or ordinances, or other governmental rules relating to privacy, confidentiality, or security of personal data, including, without limitation, Directive 2002/58/EC on privacy and electronic communications (and respective local implementing laws, along with relevant national implementing legislation), the EU General Data Protection Regulation (2016/679) (“GDPR”), and the California Consumer Privacy Act of 2018 (California Civil Code section 1798.100 et seq.) and any regulations promulgated thereunder (the “CCPA”).

Payments and refunds.

Payment. It will be made in a single lump sum through the digital methods provided on our website.

Refund. Under no circumstances will refunds apply to this service.

Upon purchasing any of our services, it is understood that the client is aware of our terms and conditions and accepts them.

No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and any failure to assert any right or provision under the Agreement shall not constitute a waiver of such term. You may not transfer or assign this Agreement or any rights and licenses granted hereunder, but we may assign them without restriction. You agree that no joint venture, partnership, employment, franchise, or agency relationship exists between You and Us as a result of using the Site or Services. This Agreement constitutes the entire agreement between You and Us, sets forth the entire liability of Us and Our suppliers and Your exclusive remedy with respect to the Site and Services, and supersedes all prior agreements relating to the subject matter hereof. If any provision of this Agreement is held to be contrary to law, such provision shall be construed, to the fullest extent possible, to reflect the original provision, and the remaining provisions shall remain in full force and effect. Section headings in this Agreement are used solely for convenience and have no legal or contractual significance. No provision of this Agreement shall be construed against Us; rather, it shall be interpreted neutrally and fairly as terms entered into voluntarily by a fully informed party after the opportunity to consult with legal counsel and advisors regarding the meaning and effects of the terms of this Agreement.

Google Ads and Facebook Ads Campaigns

Your service includes the creation of a Paid Campaign Proposal, where we define your entire target audience segmentation, as well as the design of the post or video to be advertised; however, the amount you will invest (AD SPEND) is decided by you. Your campaign coordinator will give you 3 suggested investment amounts, each with its respective reach based on a study conducted on your product or service and its target market, but in the end, only you decide what you want to invest in advertising (AD SPEND). Remember that at the agency, we report your Cost per Click, Cost per Lead, and Cost per Sale.

Tracking sales requires logging and following up on opportunities in the CRM. Ad spend management and optimization has an additional fee of 15% on the ad spend across Google, Meta, TikTok, or Amazon. Both the ad spend and these fees are separate from the agency monthly fee.

This campaign is launched from our Ads Manager, and we link your page to our business manager. You must already have your Facebook page linked to your business manager.

We will provide you with an explanatory video to carry it out, along with personalized guidance to do it correctly; it is worth noting that due to company policy and information security, we cannot request or access your manager account to build and launch it.

Payments and refunds.

Payment. It will be made in a single lump sum through the digital methods provided on our website.

Refund. Under no circumstances will refunds apply to this service.

Refund on ad spend amounts (AD SPEND). Under no circumstances will refunds apply to this service.

Upon purchasing any of our services, it is understood that the client is aware of our terms and conditions and accepts them.

Minors

We understand the importance of protecting children's privacy, especially in an online environment. The site is neither designed for nor directed at children. Under no circumstances will we allow the use of our services by minors without prior consent or authorization from a parent or legal guardian. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at the following email address: manuel at publicidad dot express.

MAXIMUM MANAGEMENT

Ideal for businesses and entrepreneurs looking for deeper guidance in their sales management, as we offer monthly ongoing support to help you automate and use our software to 100% of its potential. We walk side by side with your sales team every step of the way.

The agency service is contracted for $2,500 MXN per month in Mexico or $97 USD per month for the rest of the world, with no mandatory contract or free trial period. Ad spend, its 15% management fee, and variable third-party usage costs are billed separately, according to the scope agreed upon before activation.

Updates or amendments to these service terms and conditions

We reserve the right to modify or periodically revise the terms and conditions of our services; material changes will take effect immediately upon the revised terms and conditions of our services being displayed. The latest revision will be reflected in the "Last Modified" section. Your continued use of the Platform following notification of such modifications on our website constitutes your acknowledgment and consent to such modifications to our terms and conditions of service and your agreement to be bound by the terms of such modifications.

Notwithstanding the foregoing, starting January 1, 2023, these terms and conditions of our services will be updated at least once every 12 months, and we reserve the right to provide advance notices or notifications to our clients regarding such changes.