CRM and omnichannel automation
Turn every conversation into an opportunity with follow-up.
INBOUND.software connects your website, CRM, and support channels to capture leads, schedule meetings, automate follow-ups, and track sales without switching between tools. It is the platform we install and manage as part of the Publicidad.Express monthly service.
Designed for: For businesses and marketing or sales teams that receive leads across multiple channels and need a unified process to convert them.
Growth center
INBOUND.software
unified conversations
Omnichannel
pipeline and opportunities
CRM
no local installation required
Cloud
agency service
Monthly
Conceptual view of modules · Actual interface may vary
The problem
Fewer moving parts. More control.
When operations grow, INBOUND.software turns scattered tasks into a clear workflow your team can follow.
- 01
Conversations live separately
WhatsApp, social media, email, and calls scatter history across separate inboxes that the team checks independently.
- 02
Follow-up relies on memory
Without stages, tasks, and automations, an interested lead can sit for days without a response.
- 03
Each tool tells a different story
Your site, campaigns, calendar, and sales generate disconnected data that makes it hard to understand what created an opportunity.
What you can do
A platform built around real work
It's not a collection of promises. They are concrete workflows designed so that information leads directly to action.
- 1
CRM and sales pipeline
Organizes contacts, deals, assignees, pipeline stages, tasks, and history within a shared workflow.
- 2
Omnichannel conversation
Centralize email, SMS, WhatsApp, Instagram, and Facebook interactions around the same contact.
- 3
Websites, landing pages, and funnels
Builds pages, forms, surveys, blogs, funnels, and A/B tests connected to the CRM.
- 4
Automations and appointments
Trigger follow-ups, reminders, calendars, missed call recovery, and Zoom or Google Meet meetings.
- 5
Campaigns and reputation
Manage email, social media, ads, reviews, and your Google Business Profile presence from a single operation.
- 6
Payments, courses, and reports
Integrates payments, proposals, e-commerce, memberships, training, and dashboards for different ways to sell and deliver.
How it's used
From raw data to an actionable decision
Each product shifts specialties, but keeps the same core principle: less friction to start and more clarity to move forward.
-
Step 1
Connect your entry points
Connect pages, forms, calendars, and channels so every lead flows into a single unified record.
-
Step 2
Design the follow-up
Define stages, assignees, messaging, timelines, and automations tailored to your actual sales cycle.
-
Step 3
Operate and improve
Handle everything from one inbox, review opportunities, and use reports to refine the customer journey.
Why it's different
Context-aware software, not a generic template
- 01
Brings together lead acquisition, conversation, sales, and delivery without losing the central customer record.
- 02
Cloud-based, receiving updates without installing software on every device.
- 03
Publicidad.Express can deliver it fully configured and manage it as part of the monthly service, not just hand over login access.
Before deciding
Plans and variable usage are contracted under INBOUND.software's current terms and conditions. WhatsApp, telephony, SMS, email, and artificial intelligence may incur additional charges. Confirm scope, migration, and data export before subscribing or canceling.
Frequently asked questions
What is worth knowing about INBOUND.software
Does INBOUND.software come with the agency's monthly service?
Publicidad.Express installs and configures the CRM on INBOUND.software as part of its monthly service. Before signing up, confirm the included users, channels, and third-party usage for your case.
Do I need to install anything?
No. It is a cloud-based SaaS platform accessed via browser and compatible apps.
Can I try it out first?
Schedule a demo to explore the platform and define the scope. Setup and operation are included in the agency's monthly service.
Are WhatsApp and messages unlimited?
It should not be assumed. WhatsApp, telephony, SMS, email, and premium or AI actions may have variable usage billed separately.
What should I do before canceling?
Export contacts, media, and key settings. The service's public terms include a brief grace period before permanent deletion.
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Next step
Explore INBOUND.software or let's build the platform your business needs
You can explore the product, request a demo, or tell us about the process currently eating up your time. We'll help you choose the right path.